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Policy Agreement


KLPS Requirements
1. All dogs with walks requested will be walked on a leash. We will not service any dogs that use a shock collar, prong collar, or retractable leash, due to safety issues. A collar or harness with a leash or slip lead are acceptable.
2. KLPS has the right to decline potential service during the initial meet and greet if we feel we cannot control a pet for any reason.
3. KLPS will not service dogs when owners are away for 24+ hours unless having a minimum of 3 visits per day for 30 mins.
4. Cat visits must be daily due to safety concerns when owners are gone for greater than 24 hours.
5. KLPS will not share visits with friends, family, or other pet care providers due to liability issues.
6. Please inform management if you do not want photos shared on social media.
7. All clients will be assigned a primary and back-up pet care professional in the event of an emergency. There will be times when your requested team member is unavailable.
8. KLPS assigns a 2 hour time range for visits as listed in Precise Petcare. We try to honor your requested times when possible.
9. All client profiles must contain a local emergency contact name and number prior to initial service.
10. Clients must notify KLPS of any cameras that may be located in private areas such as bedrooms or bathrooms.

Please call 815-540-9168 for more information.

Vet Release Form
To the Veterinarian Hospital:

Key Largo Pet Sitter team members with our pet(s) have our permission to place them in your care in case of an emergency.

KLPS will attempt to contact me as soon as medical care is deemed necessary. However, in the event I cannot be reached immediately, I authorize you to treat my pet(s) and will be responsible for any payment as stated below.

If my veterinarian is not available, I agree that another vet in his/her practice may care for my pets that is the nearest to my pet(s).

I understand that the KLPS assumes no responsibility for the loss of any pet and is released from all liability related to transportation, treatment and expense.

Pet Services Agreement
Client Agreement

Client authorizes Key Largo Pet Sitter ( KLPS) to perform pet care services as outlined in the Client Profile, Pet Profile, and Veterinary Release, which shall become part of this contract. Prior to any future pet care services, Client agrees to notify KLPS of any changes to the information on these forms.

Emergency care: In the event that pet(s) being cared for require immediate medical attention, KLPS will attempt to contact Client prior to obtaining emergency care. However, Client agrees that KLPS has the authority to act in ah pet's best interest even if this means seeking medical attention prior to notifying Client. Client agrees to reimburse KLPS for any additional fees and/or expenses incurred while tending to emergency care.

Inclement/Natural disaster/Act of War: In the event of inclement weather, natural disaster, or act of war, KLPS is entrusted to use best judgment in caring for pet(s) and home. Client recognizes that in the event of inclement weather, natural disaster, or act of war, KLPS reserves the right to alter services outlined in this contract. Please be sure that you have provided an inclement weather emergency contact that can care for your pets in the event that KLPS cannot access your home (i.e. flooding, hurricane, etc). Your emergency contact should be able to walk to your home and have working keys for entry. All visits that are canceled as a result of inclement weather will be credited to your account for use toward future services.

Evacuation Plan: In the event of a Monroe County evacuation, the client is responsible to provide name and contact info of person responsible to evacuate their pet(s) in event of mandatory evacuation order. All animals must be handed off no later than 12 hours before evacuation order goes into effect.

Personal Emergency: In the event of personal emergency or illness of KLPS pet care professional, Client authorizes KLPS to arrange another qualified team member to fulfill agreed upon responsibilities as set forth on the contract. Client will be notified in such case.

Key Policy: KLPS highly recommends a lockbox for KLPS to access. However, should a key be provided, Client may agree to allow KLPS to keep their keys on file in a secure location for future services. If client prefers to have key returned, Client agrees to pay $10.00 fee for key return service.

Payment: All services scheduled must be paid in full at least 3 days prior to service. You will receive an invoice sent to the email on file and can pay with credit card,Paypal,check made out to Key Largo Pet Sitter or cash. KLPS reserves the right to charge a late payment fee.

Communication: Client agrees to text pet sitter before leaving if visits are for longer than 24 hours. Client will also text sitter when returning home, so we know your pets are safe and cared for.

Cancellations: Changes must be made 24 hours in advance to prevent fees. Monetary refunds will not be provided; a credit will be available for future visits. When less than 72 hours cancellation notice during highly requested times of November and December, Client will be charged 50% of invoice.

Aggressive Pets: If a pet has a history of reactive or aggressive behavior towards animals or humans, KLPS reserves the right to refuse or cancel visits. This must be disclosed before moving forward with any services. The owner will be held liable for all costs incurred as well as nondisclosure of this behavior.

Vet Records: Client must send all records of vaccinations and flee and tick prevention before services can begin. Email to kbiery2005@yahoo.com

Job Sharing: Due to safety and liability concerns, KLPS will not job share with other businesses or individuals. Should you allow other people into your home during scheduled pet services, KLPS will not be held responsible for any damage that may occur.

Holiday Surcharge: There is a $10.00 surcharge for each visit performed on designated holidays. The additional fee goes directly to the KLPS teq
team member for their dedication to caring for your pets on important holidays.

KLPS agrees to provide services in a caring and responsible manner; no unauthorized person is allowed in the home. The client waives and relinquishes any and all claims against KLPS and pet care professionals, except those arising from negligence of the assigned pet care team member.

Future services will be approved by this agreement without additional contracts or written authorizations.

The client states the he/she has read this entire agreement, and understands and agrees to its terms and conditions.




Emergency Pet Guardianship
Emergency Pet Guardianship Documentation

Client Information
Client’s Name: ______________________________________________________________________________
Mailing Address: _____________________________________________________________________________
Contact Phone Number: _______________________________________________________________________
Name of Pet(s): ______________________________________________________________________________
In the unlikely event that you are unable to return and assume care of your pet(s), please list the name of the person(s) we should contact to take over the care of your pet(s) until final pet guardianship is determined by arrangements made in your will or other legal documents.
Please be sure that you have notified the person(s) below that you have listed them as your emergency pet guardianship contact and that we have been given your information.
Emergency Pet Guardianship Contact
Name: _____________________________________________________________________________________
Mailing Address: _____________________________________________________________________________
Contact Phone Number: _______________________________________________________________________
Relationship to you: ___________________________________________________________________________

Alternate Emergency Pet Guardianship Contact

The individual below will be contacted if your primary contact listed above cannot be reached.
Name: _____________________________________________________________________________________
Mailing Address: _____________________________________________________________________________
Contact Phone Number: _______________________________________________________________________
Relationship to you: ___________________________________________________________________________.

Please note any additional instructions we should be aware of in the event emergency pet guardianship is needed for your pet(s): ___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
Client’s Name (printed): _____________________________________________________
Client’s Signature: _________________________________________________________
Date: _______________



Veterinary Notification Form (Optional)
Veterinary Notification | Emergency Pet Care Authorization Form

This is to inform you that I have contracted the services of Key Largo Pet Sitter to provide pet-care services from ________________through_______.

Should my pet(s) require veterinary attention while under the care of my pet-care provider, I authorize my veterinary clinic to extend treatment.
* I also authorize my veterinary clinic to provide information about my pet’s health and treatment options to Key Largo Pet Sitter should veterinary care be necessary in my absence.

Additionally, I agree that I accept financial responsibility for the emergency care of my pet(s) and will be responsible for the payment of your veterinary services. Payment information, including any limits on the authorized payment amount, are documented at the bottom of this form.

Client Information
Owner’s Name: ______________________________________________________________________________
Mailing Address: _____________________________________________________________________________
Contact Phone Number: _______________________________________________________________________
Name of Pet(s): ______________________________________________________________________________
*Additional Instructions
☐ I authorize emergency veterinary care costs up to $ ________.
☐ I do not authorize euthanasia without my direct consent.
☐ In the event of my pet’s death, I wish for the following to be done with his/her remains:
___________________________________________________________________________________________
___________________________________________________________________________________________
☐ Please note any other exclusions to the type of care you authorize in your absence:
___________________________________________________________________________________________
___________________________________________________________________________________________
Payment Method
Name on Card: ___________________________________________________________
Credit Card Number: _______________________________________________________
Expirations (Month and Year): ________________ CSC/CVV: ________________
Owner’s Name (printed): ____________________________________________________
Owner’s Signature: _________________________________________________________
Date: _______________


By clicking "Agree & Submit" you are confirming your acceptance of these policies.